7 Seas Casino Privacy Policy

This Privacy Policy explains how 7 Seas Casino collects, uses, stores, and protects personal information when you visit our website, create an account, use casino services, contact support, or otherwise interact with us. It is intended to help you understand our privacy practices and the choices available to you.

7 Seas Casino is designed for individuals aged 18 and over in Canada. By using our services, you acknowledge that you have had an opportunity to review this policy. We may apply additional notices to particular services or situations where more specific information is needed.

Information We Collect

We collect information that is reasonably necessary to operate the casino, maintain account security, process transactions, provide support, and meet applicable operational obligations. The information we collect may vary depending on how you use 7 Seas Casino.

Information You Provide

• Account details, such as your name, date of birth, username, password, address, telephone number, and email address.
• Identity and age verification information, which may include documents or details needed to confirm account ownership, eligibility, or the accuracy of information supplied to us.
• Payment and transaction information, including deposits, withdrawals, payment method details, transaction history, and related records. Payment information may be handled by specialist payment providers.
• Communications you send to us, including support requests, feedback, complaints, survey responses, and other correspondence.
• Preferences relating to promotions, communications, responsible gaming tools, and account settings.

Information Collected Automatically

When you access our website, we may receive technical and usage information such as your IP address, device type, browser, operating system, language settings, access times, pages viewed, referring website, and interactions with website features. We may also collect information about errors, connection performance, and security events.

We do not ask you to provide information that is not relevant to the services unless a particular purpose is explained at the time of collection. If you provide information about another person, you should have permission to do so and should ensure that the person understands how their information may be used.

How We Use Information

7 Seas Casino uses personal information for clear and legitimate business purposes, including:

• Creating and administering your account.
• Confirming your identity, age, and account details where appropriate.
• Processing deposits, withdrawals, bonuses, and other account transactions.
• Delivering games, website functionality, customer support, and requested services.
• Detecting and preventing fraud, unauthorized access, abuse, collusion, and other suspicious or harmful activity.
• Maintaining records needed for operational, dispute resolution, security, and compliance purposes.
• Personalizing content, remembering preferences, and improving the usability and performance of the website.
• Sending service messages, account notices, security alerts, and other essential communications.
• Sending promotional communications where permitted and where your choices or consent require us to obtain it.
• Analysing trends, testing features, measuring campaigns, and developing or improving our products.
• Enforcing our terms, policies, and platform rules, and protecting the rights, property, and safety of our users and business.

We may use aggregated or de-identified information for analysis, reporting, and business planning. Information in this form is not intended to identify an individual directly.

Cookies and Similar Technologies

7 Seas Casino may use cookies, pixels, local storage, tags, and similar technologies to operate the website and understand how it is used. These technologies may remember login preferences, maintain session functionality, support security controls, measure website performance, and help us identify technical problems.

Some cookies are essential for requested services and cannot be disabled through ordinary website settings. Other technologies may help us understand visitor behaviour, improve content, or support marketing activities. Where required, we will provide appropriate choices or notices concerning non-essential technologies.

You can usually manage cookies through your browser settings. Disabling or deleting cookies may affect account access, game functionality, preferences, or other website features. Browser settings do not necessarily remove information already collected or change preferences recorded through other mechanisms.

Data Sharing

We may share personal information where it is necessary to provide services, protect users, operate our business, or respond to a valid request. Recipients may include:

• Payment processors, financial service providers, and transaction partners.
• Identity verification, fraud prevention, security, analytics, hosting, customer support, communications, and technology providers.
• Professional advisers, auditors, insurers, and other service providers supporting our operations.
• Corporate group entities involved in providing, managing, or securing 7 Seas Casino services.
• Authorities, courts, dispute resolution bodies, or other recipients where disclosure is permitted or required by applicable rules or a valid legal process.

Service providers are expected to handle information according to appropriate instructions and safeguards. We do not sell personal information as a standalone commercial product. We may share information as part of a business reorganization, financing, merger, acquisition, sale of assets, or similar transaction, subject to appropriate protections.

Data Security

7 Seas Casino uses reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. Measures may include access controls, authentication procedures, monitoring, encryption or secure transmission methods, staff guidance, and vendor oversight.

No website, network, or electronic transmission can be guaranteed to be completely secure. You are responsible for keeping account credentials confidential, using a secure device, and notifying us promptly if you suspect unauthorized access. We will assess suspected security incidents and take appropriate steps based on the circumstances.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account administration, customer support, transaction processing, security, dispute management, and business records. The appropriate period depends on the type of information, the purpose for which it was collected, and whether an account or issue remains active.

Some information may be retained after account closure where it is needed to resolve disputes, prevent fraud, enforce agreements, maintain financial or transaction records, or meet other applicable obligations. When information is no longer required, we may securely delete it, anonymize it, or otherwise dispose of it in a manner appropriate to the information and our systems.

Your Rights

Depending on your circumstances and applicable privacy rules, you may have the right to ask about the personal information we hold about you, request access to a copy, seek correction of inaccurate or incomplete information, or ask for deletion where retention is no longer necessary.

You may also be able to object to or limit certain uses, withdraw consent where processing relies on consent, request information about how your data is handled, or receive assistance with a privacy concern. These rights are not absolute and may be subject to legal, security, contractual, or operational limitations. For example, we may need to retain particular records or verify your identity before completing a request.

To exercise a privacy right, contact us with enough detail to identify your account and explain your request. We may ask for additional information to protect against unauthorized disclosure. We aim to respond within a reasonable period and will explain if a request cannot be fulfilled in full.

Third-Party Services

Our website may include links, integrations, payment options, games, or other features provided by third parties. Those providers may collect or process information under their own privacy policies and terms. This policy does not govern practices that are outside the control of 7 Seas Casino.

Before submitting information to an external service, you should review its privacy information and confirm that the service meets your expectations. Third-party services may use their own cookies, security measures, retention periods, and communication preferences. We select providers with consideration for reliability and data protection, but we cannot control every aspect of an independent provider's processing.

International Transfers

Some companies and service providers supporting 7 Seas Casino may process information in Canada or in other countries. Where information is transferred across borders, it may be subject to the laws of the country where it is processed and may be accessible to authorities under those laws.

We take reasonable steps to ensure that cross-border processing is supported by appropriate contractual, technical, or organizational safeguards. The protections available in another country may differ from those in your place of residence. Information may also be transferred when needed to provide a requested service, complete a payment, maintain security, or support a corporate transaction.

Policy Updates

We may revise this Privacy Policy to reflect changes to our services, technology, security practices, business arrangements, or applicable privacy expectations. The updated version will be posted on the relevant website page with a revised effective date where appropriate.

Material changes may be communicated through the website, by email, through an account message, or by another suitable method. Your continued use of 7 Seas Casino after an update takes effect indicates that you have reviewed the revised policy. If you do not agree with a change, you should stop using the services and contact us regarding your account.

Contact Information

If you have a question about this Privacy Policy, want to make a privacy request, or need help understanding how your information is handled, please contact 7 Seas Casino at [email protected]. Please do not include unnecessary sensitive information in your initial message. We may request additional details through a secure process to verify your identity and protect your account.

We welcome questions about access, correction, account closure, marketing preferences, cookies, security, and the handling of personal information. Our support team will review your enquiry and direct it to the appropriate personnel where further privacy assistance is required.

Last updated: 9 September 2026